to Establish Client Advisory Board
President Kevin Brown has announced plans to form a Client Advisory
Board. Participating on the ServNet's Client Advisory Board will be
representatives from key commercial accounts and institutional
formation of a Client Advisory Board is an exciting new element in
ongoing efforts to build relationships, enhance communications and
streamline auction processes for our customers," said Brown in
making the announcement.
explains that the Client Advisory Board will include 10 to 12
executives from the national remarketing community, and will meet
later in the year in conjunction with ServNet's Fall Owners'
implementing and refining best practices is an ongoing process that
stands at the core of the ServNet auction owners' commitment to
providing superior service to its customers," said Brown.
"Meeting with the Client Advisory Board will significantly
enhance that process, by providing ServNet auction owners with the
opportunity to meet directly with representatives from our national
accounts to discuss their challenges and develop solutions that will
lead to even greater success at the auction level."
notes that ServNet's Board of Directors and auction owners join in
acknowledging the role that Eric Autenrieth, ServNet's Vice
President/Treasurer, has taken on in implementing the Client
Advisory Board. Autenrieth assumes the post of President of
ServNet's Board of Directors in the fall.
have studied how other companies have organized Client Advisory
Boards and have determined that by keeping the group small we can
develop not just meaningful but actionable results that will bolster
the remarketing processes for our customers and institute
efficiencies in operations at our auction locations," said
continues: "As independent auction owners, our focus is not on
stock certificates or some other intangible transaction. Unlike our
chain competitors, we are not bogged down with expense and overhead
reductions that cut into the number of "boots on the
ground" needed to get the job done. Of primary importance to
ServNet auctions are the
logistics involved in storing, transporting, and cleaning
3,000-pound pieces of metal, all the while exposing them to the
broadest market in order to increase resale values for our
consignors. We believe the Client Advisory Board will help all the
ServNet auctions make that process even more efficient and
ability to act as a group and foster meaningful and reciprocal
communications with our clients is a key area that sets ServNet
auctions apart from the competition," said Pierre Pons,
ServNet's CEO. "Most ServNet auctions have already instituted
Client Advisory Boards on a local level with their dealer customers.
This new national Client Advisory Board as envisioned by Eric
Autenrieth is a logical extension of that practice, involving key
commercial accounts who remarket their vehicles across the
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