February 2019 Newsletter

Independently Owned, Family Operated Auctions Excel by Offering Flexibility and Experience in Relationship-driven Business

In an increasingly competitive business environment, ServNet auctions remain steadfastly committed to the core values that have been the hallmarks of their operations since the beginning -- a beginning that spans decades, and in many cases, multi-generations of ownership. Years of collective experience, skill, solid relationships and the flexibility to meet the demands of the market have marked ServNet auctions as leaders and continue to produce superior results for their customers.

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"ServNet's continued success and strength lies in the group's commitment to maintain consistency through transition," says Pierre Pons, ServNet's CEO who has led ServNet's corporate staff for the past decade. "ServNet was founded in 1988 by a group of strong, visionary leaders who knew that their independently-owned auctions offered a level of service to their customers that was unmatched in the industry. The values and focus of those founding auctions have been part of ServNet's culture ever since and continues to set ServNet auctions apart from the competition, as that culture has been passed along to next generation owners who continue the pattern set by their parents in building the family business."

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Missouri Auto Auction Leads Nation for United Auto Credit

United Auto Credit has named Missouri Auto Auction its 2018 Auction of the Year, marking the facility as its top auction in the country. United Auto Credit utilizes approximately 32 auction locations throughout the United States, and employs a multi-faceted scorecard to rate performance.

Scott Mousaw Director of Loss Mitigation United Auto Credit

Scott Mousaw
Director of Loss Mitigation
United Auto Credit

"Missouri Auto Auction has distinguished itself as the leading auction for us in the nation by consistently performing at the highest levels, in sales, service and operational excellence," said Scott Mousaw, Director of Loss Mitigation for United Auto Credit. He notes that this year's award follows on the heels of Missouri Auto Auction's designation in 2017 as a Regional Auction of the Year for the remarketer.

"The auction's dedication to service shows in every step of the auction process, and by every member of the auction team who has responsibility for our vehicles," said Mousaw. "Missouri Auto Auction has developed a robust market for United Auto Credit, and their concerted efforts on our behalf are evident in outstanding retentions and conversions throughout the year."

Mousaw will travel to Missouri Auto Auction in March to present the Auction of the Year Award to the auction's general manager, Justin Brown, and the auction team.

Justin Brown General Manager Missouri Auto Auction

Justin Brown
General Manager
Missouri Auto Auction

"We appreciate our long-standing partnership with United Auto Credit, and are thrilled to be named the Auction of the Year," said Brown. He notes that the auction has been selling vehicles for United Auto Credit since 2010, featuring its vehicles at monthly sale events. "This award is the result of the efforts of our entire staff, every member of the team who touches the vehicles and coordinates the sale. From check-in and recon, to our fleet/lease coordinators, to the sales team who has worked so diligently to draw buyers from throughout the state for United Auto Credit sale events, our people have done a great job making Missouri Auto Auction a national leader."

Concludes Brown: "My staff and I are honored to receive this year's Auction of the Year Award, and are committed to continuing making 2019 another award-winning year with United Auto Credit."


Greenville Auto Auction Opening New Detail, C/R, Online and Marketing Facility

Greenville Auto Auction (GAA) is moving closer and closer to opening its new detail, condition report, online and marketing facility. GAA will be able to detail and CR vehicles more efficiently and effectively and will have the space and technology to provide the best support for is currently holding a promotion for its online customers. The new building is projected to be completed this month.  

The new detail, condition report, online and marketing facility at Greenville Auto Auction is set to open in February.

The new detail, condition report, online and marketing facility at Greenville Auto Auction is set to open in February.

GAA is currently holding a promotion for its online buyers and BB&T/RAC buyers. Any dealer purchasing 12 or more vehicles online during January through March will receive a Peter Millar pullover. Similarly, a dealer purchasing 10 or more BB&T/RAC vehicles during January through March will receive a Peter Millar pullover. The auction is also continuing its End-of-Sale Drawing. The drawing starts at $100, and the dealer drawn must be present and have had at least one transaction at the sale. If the dealer is not present, the money rolls over to the following week for an additional $100.


Greater Rockford Auto Auction Ready for Redline Sale

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Greater Rockford Auto Auction (GRAA) is preparing for its first big sale of 2019: the Redline Sale. The auction expects more than 900 vehicles to run through the lanes at the event, which is set for February 20th.  Following the sale, GRAA will hold drawings for $10,000 in giveaways, including a Mudhead Go Cart, a Ski Ball Table and a Mini Segway. Customers will also have a chance to win $1,000 before and after the sale.


Bel Air Auto Auction Continues Growth, Prepares for 72nd Anniversary Sale

BSC America has announced that Phase 2 of the lot expansion at Bel Air Auto Auction is underway, with plans to add 12 acres of vehicle parking in time for the auction's 72nd Anniversary Celebration in April.

BSC America President R. Charles Nichols reports that the expansion will yield an additional 1200 parking spots for consignment parking and storage. With weather cooperating, the additional parking will be available for vehicles running in Bel Air Auto Auction's 2-day Anniversary Sale event, on April 17th and 18th.

"Since we opened the all-new Bel Air Auto Auction facility in the Fall of 2017, we have experienced continued growth, adding important new accounts as well marking increases in overall consignment," said Nichols. "Our goal has always been to pair growth in the marketplace with exemplary service to our customers. Adding more consignment parking is a vital step in processing the additional volume with ease and efficiency."

BSC America’s Chairman Ray Nichols, Executive Vice President Michelle Nichols and President R. Charles Nichols survey 12 acres being prepared for expanded parking at Bel Air Auto Auction.

BSC America’s Chairman Ray Nichols, Executive Vice President Michelle Nichols and President R. Charles Nichols survey 12 acres being prepared for expanded parking at Bel Air Auto Auction.

Nichols notes that Bel Air Auto Auction has planned a two-day event to celebrate its 72nd Anniversary. The festivities will begin at 10am on Wednesday, April 17th with a GM Closed and Honor Roll Sale. That evening, customers and staff will gather in the lanes for a Presale Happy Hour, with all enjoying food, drinks and music. Customers will return for the main event on Thursday, April 18th, when the season's largest consignment of vehicles will run on ten auction lanes.

"We look forward to our Anniversary Sale as our opportunity to thank our dedicated customers for the part they have played in our many years of success," said Nichols. "As we celebrate 72 years in this market, we thank buyers and sellers alike for their loyalty and support. Going forward, we pledge to continue providing the best environment for buying and selling vehicles in the Mid-Atlantic region."


Akron Auto Auction Battles Polar Vortex

In late January, the Midwest was hit with heavy snowfall and frigid temperatures. The "Polar Vortex" swept through Northeast Ohio the weekend of January 20th, dropping well over 10 inches of snow and temperatures to -4 degrees. The bitter sub-zero wind chill made it difficult to be out in the elements for more than a few minutes at a time.

Employees at Akron Auto Auction battled more than 10 inches of snow and sub-zero temperatures in order to hold two sales.

Employees at Akron Auto Auction battled more than 10 inches of snow and sub-zero temperatures in order to hold two sales.

By late Sunday afternoon, Akron Auto Auction made the tough decision to move its regular Tuesday Sale back to Thursday. Ensuring the safety of employees and customers made it the only possible choice. Road conditions were treacherous, and with most pickups on early Monday morning, a Tuesday sale was simply not feasible.

Despite the extra time to prepare for the Thursday sale, weather posed numerous challenges. However, Akron A/A staff did not hesitate to rise to the occasion.

Lot and facilities crews braved the chill and worked extra-long hours to keep the property cleared of snow and salted throughout the week. To enable every other facet of the auction process to proceed, the plow trucks had to run non-stop. Volunteers from other departments also came in early help plow and tackle the lot for the upcoming auction.

Reggie Gooden, Akron Auto Auction's Lot Manager led the team's efforts to battle the snow and cold during January's Polar Vortex

Reggie Gooden, Akron Auto Auction's Lot Manager led the team's efforts to battle the snow and cold during January's Polar Vortex

Thursday's sale did not miss a beat and by the end of the day, staff was already geared up to turn around and have another sale on Tuesday. Reconditioning, Registration, Transportation and Lot crews all joined together to help flip the lot, move inventory and deliver sold vehicles. Early mornings and long nights were needed to get the lanes in order for the next sale.

On Tuesday, at Akron's "Tailgate" Sale, over 1100 vehicles crossed the block, and it proved to be the biggest auction of 2019 thus far.

"We knew with the Thursday Sale that we were going to be short on time to get everything ready for Tuesday." said Reggie Gooden, Akron Auto Auction's Lot Manager. "But we always find a way to do so no matter what we are up against. Hats off to everyone for stepping up and helping out."

"To have two successful sales despite all of the adversity is really a testament to the staff. People were asked to play multiple roles and take on new tasks," continued Reggie. "We all work hard throughout the week to provide a great sale day for our customers each Tuesday (or Thursday) and we were not going to let a little snow and cold get in the way."