March 2018 Newsletter

ServNet Auctions Set the Bar for Auction Performance


ServNet auctions continue to be cited for outstanding sales, service and operational excellence the remarketing community. As national remarketers assess auction results for 2017, ServNet auctions across the country have been recognized for superior performance. 

"ServNet auctions continue to demonstrate the strength of their partnerships with national accounts across the country," said CEO Pierre Pons. "Award-winning performance is an ongoing tradition with ServNet auctions, where quality and consistency of service set them apart from the competition, both on a regional and national basis.".

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Louisiana's 1st Choice Auto Auction Partners with DealShield

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Louisiana's 1st Choice Auto Auction (LAFCAA) recently joined the DealShield Network. The auction is currently the only independent iin its region to offer this program to dealers.

DealShield is a product that auto dealers can purchase which allows them to have peace of mind in the lanes and eliminate costly mistakes. The 360 guarantee gives buyers 21 days and 360 miles to return the vehicle for any reason at all. This policy covers nearly 95% of all green- and red-light vehicles. 

"DealShield allows us to provide an extra service to our customers and gives us an advantage in the market that no other independent auction in our region can compete with," says General Sales and Marketing Manager, Jacob Warren. 

Warren explains that the entire auction team is dedicated to partnering with customers to show them how DealShield can work for them. Louisiana's 1st Choice Auto Auction trained their team extensively on the product and how it benefits dealerships. 

Tenna Cooper, Inside Sales and Administration Manager says: "I know It sounds too good to be true, but it works, I've seen it." 

LAFCAA's management team in a training session on DealShield, learning how the product benefits its dealer customers..

Long time LAFCAA customers are already saving money and time with DealShield. 

"Customers are always a priority at LAFCAA, and the addition of DealShield is another part of the Lagniappe we are famous for. Our staff is second to none when it comes to customer service and offering new products to better assist them," says Matt Alombro, auction manager. 

To learn more or to get signed up with DealShield, customers may contact any team member at Louisiana's 1st Choice Auto Auction. 

Indiana Auto Auction Plans 52nd Anniversary Celebration

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Indiana Auto Auction marks its 52nd anniversary with 6-week long celebration slated for March 15 through April 19th. For every vehicle that is purchased during those 6 weeks, dealers will receive an entry ticket into the auction's anniversary contest, with over $15,000 in cash and prizes. 

The winning dealer will choose from one of three prize packages: a garage makeover package which includes air compressors, ramps, generators, garage cabinets and more. The dealer may also to win a backyard package that includes a patio cooler, propane smoker, projector, John Deere Tractor and more. The third package is $3,000 in cash for those who don't want one of the other packages. 

Situated in Fort Wayne, Indiana Auto Auction is centrally located near some of the country's largest automotive and truck markets, including Detroit, Chicago, Cincinnati, Columbus, Indianapolis, Dayton, Springfield and Louisville.  With eight lanes offering over 600 light duty vehicles and nearly 200 heavy duty vehicles on a weekly basis, Indiana Auto Auction has something to offer its diverse customer base of nearly 3,500 dealers.

March Madness Strikes at DAA/OKC

The flurry of excitement the fills the world of basketball in March has descended on Dealers Auto Auction of Oklahoma City (DAA/OKC), where March Madness is heating up action in the lanes and bolstering sales. DAA/OKC’s March Madness kicked off on March 15th and will continue through the end of the month, engaging dealers in weekly contests and vying for bragging rights and cash when their favorite team wins. 

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"Our March Madness promotion coincides with a really exciting spring market here at DAA/OKC, and the excitement in the lanes is tangible as dealers bid on the largest weekly vehicle consignment in the state, which results in the highest sales percentage of any independent auction in the region,” said Bruce Beam, General Manager at DAA/OKC. “The full court press is on with everything from freethrow contests to start the sale, dealer brackets and the chance to win cash at the end of the month!." 

During the March Madness promotion, sale day begins with a free breakfast. Then, five dealers step up to the freethrow line to test their skills. Each dealer gets two attempts and receives $100 for a bucket. 

Dealers can also try their luck at a Dealer Bracket during the promotion. To wind up the month, dealers will enjoy the best of concession stand fare in the lanes on March 29th, with hamburgers and hotdogs served throughout the sale.  

"At our March Madness event, dealers also have a chance to predict the winner of the tournament," explains Beam. "At the end of the promotion, dealers who picked the winning team will be entered into a drawing for a $500 and a $1,000 cash prize." 

"Combining the excitement of March Madness with the optimism we're seeing in the lanes as a result of a revitalized Spring market is a slam dunk!" continued Beam. "We're looking forward to a great month at DAA/OKC!" 

Pre-Anniversary Sale at Greenville Auto Auction Brings Excitement to the Lanes

 Brian Whittington (Hiester Automotive Group) receives a trophy for being the Top Seller of 2017 from Kevin Stallings, Greenville Auto Auction's assistant general manager.

Brian Whittington (Hiester Automotive Group) receives a trophy for being the Top Seller of 2017 from Kevin Stallings, Greenville Auto Auction's assistant general manager.

March is always an exciting month for the dealers attending Greenville Auto Auction as they anticipate the Pre-Anniversary Sale. This sale is always packed with a great mix of inventory as dealers stock their lots for the tax time rush. 

During the Pre-Anniversary Sale, the auction gives away tickets to both the Masters and Final Four. Dealers also enjoy lunch in the lanes and a complimentary t-shirt to commemorate the event. 

The auction's BB&T/Regional promotion, The Race for $1000, is also coming to an end at this sale, with a BB&T/Regional  run of over 70 units. The top 10 BB&T/Regional buyers from January through March will receive entries to win $1000 based on the number of vehicles they bought during those months. 

Brian Whittington (Hiester Automotive Group) receives a trophy for being the Top Seller of 2017 from Kevin Stallings, Greenville Auto Auction's assistant general manager.

Overall, the auction is ready to serve its dealers during this busy month of March.

February 2018 Newsletter

ServNet Marks 30th Anniversary Year

ServNet celebrates a collective milestone in 2018--30 years as the industry's "premier network of independent auto auctions cooperating together to strengthen and build relationships." What began as small group of independent auction owners wanting to share marketing strategies has undergone tremendous growth and change over three decades, evolving into a major force in the remarketing industry, setting the standard for service, efficiency and innovation in the auction selling environment. 


At its beginning in 1988, ServNet included eight auctions, all independent members of the NAAA Performance Group where the discussions had started. Today, ServNet includes 22 auctions, and carries its message into the offices of virtually every manufacturer, fleet manager and institutional consignor in the country.

State Line Auto Auction Sets Date for Heavy Equipment Sale

Heavy equipment is a familiar sight at State Line Auto Auction. Harsh winters and continuing growth result in the appearance of construction equipment and paving machines during late spring and summer, as the auction's many acres of parking pavement are repaired and maintained, and the facilities are expanded. But this year, State Line Auto Auction will do more than use heavy equipment for auction improvements; this spring will see the first heavy equipment sale at the auction. 

"After close to a decade of being asked if we sell heavy equipment, due to the fact that we own and use so much of it ourselves, State Line has finally scheduled its first Iron Sale on the auction calendar," reports Paul Barber, one of State Line Auto Auction's owners. "Our first ever Heavy Equipment sale will be held Saturday, May 19th." 

Barber indicates that the Heavy Equipment Sale will include live, simulcast bidding. The auction has already received commitments for consignments from two large contractors in the area and the largest rental company in upstate New York. Barber anticipates holding between two and four heavy equipment sales per year at State Line Auto Auction, and will announce subsequent sale dates following the initial sale in May.

State Line Auto Auction is a founding member of ServNet, a premier group of independent auto auctions from across the United States. The auction also operates under the Auction EDGE technology platform which delivers live auction bidding online, provides market reports of auction sale results, and allows dealers to search and source available inventory from auctions nationwide. State Line Auto Auction is also a member of the National Auto Auction Association and uses the AutoIMS inventory management system

Carolina Auto Auction Adds Major Account, Adds Happy Hour Lane

Carolina Auto Auction is proud to announce the return of Santander and Chrysler Capital to its lanes on February 28th. Santander and Chrysler Capital will be running twice a month and eventually every week, with the Southeast's largest independent auto auction. The auction expects at least 100 units with each run.

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The auction makes this announcement to kick off 2018 after previously bringing on other large national accounts in 2017 including US Bank. With the high influx in commercial units, Carolina Auto Auction is now designated four of its lanes as commercial lanes, expecting at least 650 commercial units every week. 

Recent additions to the independent side of the business have also furthered CAA's growth as of late. The creation of the 9:00am Happy Hour lanes has added another 100+ units to the auction weekly and afforded independent dealers great lane placement opportunities. The auction also has restructured its lane designations to put all independent lanes on the inside of the 8-lane area and the commercial lanes on the outside - bringing increased volume and conversion to independent lanes. 

Carolina Auto Auction is on a hiring frenzy trying to keep up the growth. The auction expects to increase its full time staff by 30% over the next month and expects even more growth later this year.

In addition to its extensive offering of vehicles from top national accounts such as Santander Consumer, BB&T, Remarketing Services of America, Donlen, Wheels and ARI, Carolina Auto Auction offers one of the largest dealer consignments in the Southeast. The auction holds sale every Wednesday at 10 a.m. with a salvage sale on the first and third week of each month. All 8 lanes are accessible for bidding online in real-time through Auction Pipeline and all "No Sale" units are available for purchase after the sale.

Carolina Auto Auction is a proud member of the ServNet auction group.

New Year Starts Strong at Greenville Auto Auction

 Mark Womack and Chris Clark talk about the vehicles in the lanes at Greenville Auto Auction.

Mark Womack and Chris Clark talk about the vehicles in the lanes at Greenville Auto Auction.

Greenville Auto Auction had a great month in January despite the snowy conditions in Eastern North Carolina. The auction started off February hosting a Super Bowl LII Pick 'Em promotion. A dealer who predicted the correct Super Bowl champion and was the closest to predicting the final score correctly won $250. The auction is also holding a promotion for Hiester Automotive Group where a dealer will be entered to win $250 for every vehicle that they buy. 

As February wraps up, GAA looks forward to its Pre-Anniversary Sale on March 15th which brings in some great inventory and dealers from across the state.

Mark Womack and Chris Clark talk about the vehicles in the lanes at Greenville Auto Auction..

Greenville Auto Auction, Inc. is an independently owned, relationship-driven business formed by the Stallings family in July, 2010. Located on 42 acres, the auction boasts 5 lanes, a full service restaurant, detail shop and light mechanical facility, 24-hour security, and state of the art technology, including AWG Simulcast. The auction is a member of the ServNet Auction Group.

January 2018 Newsletter

ServNet Welcomes Clark County Auto Auction

ServNet's President, Eric Autenrieth, has announced that Clark County Auto Auction has been named the newest member of the independent auction group. Led by Matt Fetter, the company's president, Clark County Auto Auction is located in Jeffersonville, Indiana and serves dealers in the Southern Indiana, and into the Kentucky (Louisville) market areas. 

"I join with the owners of ServNet auctions across the country in welcoming the Clark County Auto Auction to ServNet," said Autenrieth. "The Fetter family has developed their auction facility into an exceedingly well-run operation, built on a culture of exemplary service and strong customer partnerships. We look forward to Matt Fetter's contributions to our owners' meetings and know that the auction will represent the ServNet brand well to buyers and sellers in its region." 


ServNet Expands Scholarship Program in 2018

ServNet has announced that it has expanded its scholarship program, which was unveiled in 2016 and is designed to help ServNet auction employees and their families pursue the dream of higher education.


The ServNet Scholarship program assists full-time ServNet auction employees, their children, stepchildren and grandchildren who plan to continue education in college or vocational school programs. This year up to ten (10) awards will be given: five awards of $2,500 to students attending a four-year college or university, and five awards of $1,500 for students attending a two-year college or vocational-technical school.  

The application deadline for this year's Scholarship Awards is March 30, 2018. Additional information and a link to the online application are available at

State Line Auto Auction Honors Two Long-time Employees

In the fall, State Line Auto Auction had the pleasure of honoring two of its long tenured employees for their years of employment: Tony Tur and Jeff Houghtalen.

Tony Tur celebrated 20 years with State Line and thereby joined the Twenty Year Club.  He was presented with a brass ship's clock which is emblematic of this milestone. Tony is one of State Line's field representatives, and is responsible for dealer activity in the Rochester and Buffalo areas. 

 Tony Tur (center), is congratulated on his 20-year auction anniversary by members of the auction's sales team (left to right): Jim Terwilliger, Sales Manager; Mike Canzler, Sales Representative; Bernie Andrews, Dealer Relations Manager; and Jerry Marble, Sales Representative.

Tony Tur (center), is congratulated on his 20-year auction anniversary by members of the auction's sales team (left to right): Jim Terwilliger, Sales Manager; Mike Canzler, Sales Representative; Bernie Andrews, Dealer Relations Manager; and Jerry Marble, Sales Representative.

Jeff Barber, State Line's President, states: "Tony has been a very hard working and consistent presence for us in his sales area. His work ethic has been exemplary during his twenty year career. All of his dealers know that they can count on Tony to keep them up to date on auction activities, while also providing personal assistance whenever it is needed. Our customers in his area can rely on Tony to represent their vehicles if needed, and also pay attention to any title issues or payment matters as they occur." 

"Tony is everybody's friend,"  Barber continues," and it's his can-do attitude that is so important to State Line's continued success as it applies to his dealers. Tony has been a great asset for twenty years, and his market area has always been a major component of our success here at State Line. Tony's hard work and attention has allowed us to continue our great relationship with dealers in the Rochester and Buffalo areas." 

 State Line Auto Auction owners Beth Barber (left) and Jeff Barber (right) congratulate 25-year employee Jeff Houghtalen, who took a  full month off in recognition of his quarter century of service.

State Line Auto Auction owners Beth Barber (left) and Jeff Barber (right) congratulate 25-year employee Jeff Houghtalen, who took a  full month off in recognition of his quarter century of service.

Jeff Houghtalen, a 25 year State Line employee, enjoyed a full month of extra paid time off as his reward for reaching the quarter century mark at State Line Auto Auction. It is a tradition at the auction that every employee who reaches 25 years of employment gets the opportunity to take a full month of paid holiday leave in addition to their normal vacation. Jeff has been State Line's lead driving inspector for many years. 

"Jeff's talent is extremely valuable," said Barber.  "He can drive a vehicle and analyze drivetrain/mechanical issues as well as anyone, anywhere. His diagnostic ability is amazing. Quite often, we will perform a double- or triple-check to ensure our accuracy, and Jeff is usually the final decision maker in that process." 

Barber adds: "With 25 years of experience, Jeff knows what to look for and listen to, and his knowledge of specific traits as they relate to make, model and year is nothing short of amazing. " 

Jeff enjoyed taking the month of November off as his 25 year bonus. A key part of this program at State Line is the backup process that takes place when someone as instrumental as Jeff is absent. Other employees rise to the occasion as they step up and cover for the veteran during the month. It is with great anticipation that others view the month ahead, and any apprehension is comfortably absent by the time the honored employee returns. Employees are anxious to participate by helping their fellow worker enjoy their special month.

Greater Rockford Auto Auction Invests in Safety

The Greater Rockford Auto Auction (GRAA) has invested in safety for its customers and employees in the sale lanes with the completion of a bollard installation project. A total of 161 total bollards were installed in the six-lane facility, on both the sale apron approach and inside the sale lanes, to protect people from vehicles. The bollard project had been in the planning and design stages since June of 2017, and was completed in December. 

 A total of 161 bollards were installed at Greater Rockford Auto Auction as part of its Customer Care Project.  The bollards protect customers and employees on both the sale apron approach and inside the sale lanes.

A total of 161 bollards were installed at Greater Rockford Auto Auction as part of its Customer Care Project.  The bollards protect customers and employees on both the sale apron approach and inside the sale lanes.

The bollard initiative is part of what GRAA is promoting as its Customer Care Project, which includes a full and comprehensive plan for the safety of customers, employees, and vendors of GRAA. 

"We are excited to complete our bollard installation as a piece of our Customer Care Project," said Chad Anderson, auction general manager. "The safety of our customers and employees is a top priority and the response from everyone has been nothing short of outstanding. We continue to work on new and improved safety initiatives daily as we move forward."

Carolina Auto Auction Hosts live Charity Auction

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With the college football playoffs in full swing, Carolina Auto Auction (CAA) provided its dealers with a rare opportunity. CAA hosted a live charity auction, giving dealers the opportunity place the highest bids on autographed footballs from each of the four college football playoff teams (Alabama, Georgia, Clemson, and Oklahoma). The four footballs, auctioned separately, raised over $3500 toward cancer research at the Winship Cancer Institute. An additional $1500 was raised by employees who held an Ugliest Christmas Attire contest during the four weeks of December, bringing the total to $5000 raised in December. 

December's fund-raising efforts came on the heels of $100,000 raised by the auction and industry partners November. 

The auction continues to march toward another major donation in May as it hosts its annual charity golf tournament and Legacy VIP Dinner the night before. Registration for both events is open now, and the auction is alreadyattracting together sponsors for the events. NextGear Capital is the Premier sponsor, along with ASC Warranty and AutoIMS who have currently joined the cause as additional sponsors. 

Carolina Auto Auction and local dealers also donated toys and food to needy children from twenty different families in December. The auction collected about $5,000 worth of food and toys and distributed it through Anderson Interfaith Ministries, a local faith-based non-profit in the area. 

Carolina Auto Auction also spent plenty on money on its dealers during its annual Dealer Appreciation Sale on December 13th. With the sale just a week before Christmas, CAA honored its Top 10 Buyers and Sellers for the calendar year with special gift baskets and trophies, and had a gift for every dealer in attendance to go with a free breakfast. At the sale's conclusion, dealers had a chance to win $100 every week for a year, along with other cash prizes.

Carolina Auto Auction's next major promotion kicked off on January 10th.  The Racing into Tax-Time Sales Event, which lasts through through February 14th, gives dealers a chance to win one of several seats to drive a NASCAR or Indy car at the NASCAR Driving Experience in Charlotte in March.

Louisiana's 1st Choice A/A Adds Rock 'n Roll to Mardi Gras

Lousiana's 1st Choice Auto Auction, located in the heart of Carnivale Country, hosts its premier event appropriately named Rockin' Mardi Gras. The event is held every year on the Tuesday before Fat Tuesday. 

 A preview of the Rockin' Mardis Gras party hosted by Lousiana's 1st Choice Auto Auction.  This year's event is set for February 6th, a week before Fat Tuesday.

A preview of the Rockin' Mardis Gras party hosted by Lousiana's 1st Choice Auto Auction.  This year's event is set for February 6th, a week before Fat Tuesday.

"Laissez Les Bons Temps Rouler" is a Cajun French phrase meaning "let the good times roll," and that is just what Louisiana's 1st Choice Auto Auction generates for this event. The atmosphere is truly a Rockin' Mardi Gras, and it has become an extremely popular event for auto dealers and representatives of commercial accounts around the region to attend. 

The auction will kick off the celebration on Feb. 6th 2018 at 8:45 am, with a typical consignment of 1100 units. Following the sale, VIP guests are invited to New Orleans where the auction continues the festivities at the House of Blues. The Rockin' Mardi Gras party includes a live band, open bar and a buffet containing some of the best food New Orleans has to offer. 

"This event creates an immense amount of excitement, and is the sale that everyone talks about year round," says Marketing Manager Jacob Warren. 

Black Gold Lane Makes Strong  Showing at DAA/OKC

Buyers at Dealers Auto Auction of Oklahoma City (DAA/OKC) have a new source for certified frontline-ready inventory: The Black Gold Lane. Running in the A Lane every week at 10 am at DAA/OKC, the Black Gold Event is drawing increasing attention at the auction, and is posting a 50% sale rate since its launch last Fall. 

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"Our new Black Gold Lane is an ideal opportunity for dealers looking for prime frontline inventory," said Bruce Beam, DAA/OKC's general manger. "These vehicles are all certified, detailed and pre-inspected, ready for the front line as soon as they arrive at the dealership. Plus, these vehicles are priced to sell and represented on the block, so that when the buyer leaves for the day, he knows that he has the car and can arrange for immediate transport." 

Beam explains that the Black Gold lane features two levels of certification: Gold, for vehicles which are 5 years old or newer, with 80,000 miles or less, and meet NAAA's Gold Certified standard; and Silver, for vehicles which are 10 years old or newer with 125,000 miles or less and meeting NAAA Silver Certified standard. 

"Our A lane is the place to be at 10:00 when the Black Gold Lane starts," says Beam. "We've been seeing an average of 65 cars every week, and there are lots of eyes on every vehicle as it rolls across the block, both in the lane and online. Plus, we serve hot coffee and donuts, and draw for $250 cash every 5th car sold, which brings even more excitement to the sale when the Black Gold Lane starts at 10 am." 

Greenville Auto Auction Eyes New Goal in 2018

After selling a record-breaking number of vehicles in 2017, Greenville Auto Auction looks to surpass those sales in 2018. Due to inclement weather in Eastern North Carolina, the auction had to postpone its Opening Day sale to the following week. With a great list of inventory to kick off the new year, GAA gave away Duke vs UNC basketball tickets at the sale. These coveted tickets were a fun, exciting way for dealers to share their love for their teams in this rivalry. The auction plans to continue the year creating a thrilling environment for their dealers.

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Nick McMichen (Auctioneer) and Bryan Shinn (Dealer) discuss the upcoming sale at  Greenville Auto Auction. The auction expects to surpass last year's record-breaking numbers in 2018.

December 2017 Newsletter

ServNet auctions take a break from the business of bringing buyers and sellers together in the auction lane to focus on those needing a helping hand. The causes are as varied as the auctions themselves: from benefits for orphans and the homeless to help for children with medical needs and veterans injured in the line of duty. Benefiting local, national, even global charities, auction owners, employees, and their customers open their hearts and their pockets at fund-raising efforts across the country. 

November 2017 Newsletter

Following a planned transition in leadership for the ServNet auction group, Eric Autenrieth, general manager of Carolina Auto Auction and owner of and Indiana Auto Auction, assumes the role of  President for the next two years. Having previously served as ServNet's Vice     President and Treasurer, his move to President was confirmed by the ServNet auction owners     at their semi-annual business meeting in October. Autenrieth is assisted by a leadership team of auction owners serving on the Board of Directors.

State of ServNet 2016

As another year draws to a close, it is my privilege to take stock of ServNet's accomplishments in 2016 before we shift our momentum to plan for the New Year. Approaching my second year as ServNet's president, I continue to be impressed and inspired by the achievements of the individual auction locations as well as the collective efforts we have made as a group. There is a great deal for us to celebrate and remember.