October 2018 Newsletter

ServNet Elects New Board Members, Applauds Chad Bailey’s Inauguration as NAAA President

Two ServNet auction owners have been tapped to serve on the group's Board of Directors, announces Eric Autenrieth, ServNet's President.  Ryan Clark, Director of Greater Rockford Auto Auction, and Matt Fetter, President of Clark County Auto Auction, were elected to the Board at a recent ServNet Owners' Meeting, held in October in Chicago. The pair replace outgoing Board members Steve DeLuca of Auto Auction of New England and Ashley Dietze of the W. Walker Auction Group, both of whom completed two-year terms.

"We are delighted to announce the addition of Ryan Clark and Matt Fetter to ServNet's Board of Directors and look forward to working with them," said Autenrieth.  He explains that the change is part of a planned rotation in governance, with all members of the Board serving regular two-year terms. "By the same token, we are grateful for the contributions made by Ashley Dietze and Steve DeLuca during their tenure and express our appreciation for their hard work on our behalf."

Autenrieth also notes that answering the call to serve the industry is another third-generation auction owner, Chad Bailey, President of Akron Auto Auction, who takes on the post of NAAA President in November during the 2018 Conference in Arizona.  In doing so he joins a distinguished group of industry leaders who have directed the activities of the NAAA.  Among the past presidents of the NAAA are several of ServNet's own who have set a precedent for involved, active leadership: Henry Stanley (Carolina and Indiana Auctions), Raymond Nichols (BSC America), and Bob McConkey (the McConkey Auction Group).

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Carolina Auto Auction Expands Management Team

Carolina Auto Auction has expanded its management team, naming two Assistant General Managers, reports Eric Autenrieth, the auction's GM and managing partner. Joe LeMonds has been promoted to the post of AGM of Sales and Marketing. New to the auction is Vann Humphrey, who has been named AGM of Operations.

"I am very pleased to introduce Joe LeMonds and Vann Humphrey as Assistant General Managers at Carolina Auto Auction," said Autenrieth in making the announcement. "Both are preeminently qualified in their areas of expertise and will play pivotal roles in our continuing focus to provide a superior buying and selling experience for all our customers."

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Autenrieth notes that LeMonds has worked for Carolina Auto Auction since 2015, most recently as national remarketingmanager. In his new role, he will continue to oversee the auction's national accounts as well as managing both the fleet/lease and dealer sales team and the auction's marketing efforts. 

"Joe has brought tremendous energy and vision to the auction since joining us three years ago," said Autenrieth. "He has demonstrated great success in developing strong customer relationships and has a keen understanding of how operations and sales work together. His skills will prove invaluable in taking our sales and marketing team to the next level and building an environment of increased trust and satisfaction for all our customers."

"At Carolina Auto Auction we are committed to providing a unique customer experience that far surpasses what you see at other competitors' facilities," says LeMonds. "Every business day we work to fortify that experience in every auction transaction, from the way vehicles are processed to the way we interact with buyers and sellers. We are consistently recognized with top rankings from our commercial accounts, and I'm excited to build on that success for both our dealer and fleet/lease customers."

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Although Vann Humphrey is new to the auction in his role as AGM of Operations, Carolina Auto Auction has enjoyed a long relationship with him, explains Auterieth, noting that Humphrey was for many years an auction customer, as the Director of Remarketing for First Investors. 
"We are delighted that Vann has joined the team at Carolina Auto Auction," saidAutenrieth. "He brings with him a strong background in quality control and compliance, and has tremendous skill in seeking out the most efficient and effective ways to get a process done. His experience as auction customer provides a valuable perspective and will enhance all areas of our auction operations."

"My relationship with Carolina Auto Auction goes back nearly two decades, and I considered CAA to be one of the top auctions for the better part of my career as a vehicle remarketer," said Humphrey. "I'm thrilled to be on the auction side of the table, and am excited to work with a great group of auction professionals. In overseeing dealer registration, CR writing, lot operations and recon, my goal will be to make our already superior team function with ever increasing levels of quality and efficiency, to the ultimate benefit of every auction customer. "


Louisiana's 1st Choice A/A Name One of Country's Best Auctions to Work For in 2018

Louisiana's 1st Choice Auto Auction was named as one of the Auto Remarketing's 2018 Best Auto Auctions to Work For. Auto Remarketing has partnered with Best Companies Group to identify companies that have excelled in creating quality workplaces for employees. This survey and awards program is designed to identify, recognize and honor the best employers in the auto auction industry, benefiting the industry's economy, workforce and businesses. This year 34 auctions were included in the list. The 2018 program is sponsored by CARS Recon, Inc., offering reconditioning services for the auction industry since 2003.

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Managing Partner, John Poteet expressed, "I am very proud that for the third year running Louisiana's 1st Choice Auto Auction has been named one of the Best Auctions to Work For. The fact that our employees made this happen underscores our belief that good people make the difference between success and failure in business. Our motto is Outstanding Service begins with Outstanding People and this award punctuates that."

Poteet notes that Louisiana's 1st Choice Auto Auction is in good company on the 2018 roster, congratulating two other ServNet auctions that also made the list: Auto Auction of New England and San Antonion Auto Auction.

"Louisiana's 1st Choice is proud to be part of this elite group and continues to strive for excellence every Tuesday," adds Auction Manager, Matt Alombro.

This year digital auctions, in addition to the physical auctions were eligible to participate in the program. Auctions from across the United States entered the two-part survey process to determine Auto Remarketing's Best Auto Auctions to Work For. The first part consisted of evaluating each nominated company's workplace policies, practices, philosophy, systems and demographics. This part of the process was worth approximately 25 percent of the total evaluation. The second part consisted of an employee survey to measure the employee experience. This part of the process was worth approximately 75 percent of the total evaluation.

The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration and survey process, analyzed the data and determined the final ranking.


Dealers Honor Memory of Wade Walker with Donations to Charity

In honor of Wade Walker, founder of the W. Walker Auction Group, who would have been 56 years old on September 25th, both the Corpus Christi Auto Auction and San Antonio Auto Auction held a special event in support of Walker's favorite charity: New Braunfels Christian Ministries' Kids Club. During the week of September 24-28, dealers at both locations stepped forward to contribute to the fund-raising effort, and by week's end a check of $5,800 was presented to the charity.

The New Braunfels Christian Ministries' Kids Club provides a nurturing after-school learning environment, where students receive homework help, a healthy meal, and spiritual encouragement, all at no cost to the students or their families.

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"It was a very emotional week for all of us � for our family, our employees and our customers -- but it was rewarding to honor the memory of Wade Walker in such a positive way," said Ashley Walker Dietze, Walker's daughter and co-owner of the Walker Auction Group. "We were thrilled to see sellers such as Jordan Ford, Mark Motors and Mike Motors donate funds for every vehicle they sold during the week. Other customers were incredibly generous in making cash donations. Between our two auctions, we were able to raise a total of $5,800 for the Kids Club."

"Neither of the auctions in the W. Walker Auction Group would be where they are today or as successful as they are without the leadership and work ethic that he instilled in us," added Dietze. "His example and influence continue to be felt by those of us who loved and worked with him, and we were happy to join together to honor him in this way."

 Walker, who passed away in December of 2017, is described as one of the stalwart members of ServNet whose legacy is carried on by his family. "We all knew him to be a gentle, compassionate, wise and loving man of faith who was always ready to lend a helping hand. He continues to be deeply missed by all of us who were privileged to know him," said Eric Autenrieth, President of the ServNet auction group.


Greater Rockford Auto Auction Prepares for Spooktacular '18

The Greater Rockford Auto Auction (GRAA) looking forward to the GRAA Spooktacular, on October 17th. The auction expects more than 1,000 vheicles for the event, which will roll through the auction's six lanes. Following the sale, customers will gather for $11,000 in giveaways, ranging from an air hockey table, to a 44" smoker and a motocycle.  Customers will also have the change to win $50 before and after the sale. 

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"The GRAA Spooktacular is going to be one of our biggest sales of the year," says Chad Anderson, GRAA's general manager. "Our team is working hard to plan a fun filled day for all of our customers with great inventory, and giveaways in the lanes."

 Dressed in GRAA Spooktacular t-shirts, the auction team will greet customers attending the event, which starts at 9:30 am. Major consingors will include Avis Budget Group, First Investors, Credit Acceptance/ VRS, and Westlake Financial.


Greenville Auto Auction Reschedules Anniversary Sale in Wake of Hurricane Florence

Greenville Auto Auction was very fortunate that Hurricane Florence, which made landfall in North Carolina on September 14th, did not have a serious impact on the City of Greenville or the auction. Unfortunately, some of the auction’s loyal dealers were not so lucky and received the brunt of the storm. Many of the auction's dealers up and down the coast and inland were severely affected by this massive hurricane.

  Three dealers will have the opportunity to spend 30 seconds in Greenville Auto Auction's Shark Tank, reaching for $8,000, during the auction's 8th Anniversary Sale.

Three dealers will have the opportunity to spend 30 seconds in Greenville Auto Auction's Shark Tank, reaching for $8,000, during the auction's 8th Anniversary Sale.

In order to better serve its dealers, GAA moved its previously scheduled Anniversary Sale forward to October 18th. The auction looks forward to the Anniversary Sale as a time to not only move inventory for dealers, but also as a time of fellowship and celebration. GAA will be giving away up to $8000 at its Shark Tank themed sale this year.

GAA will also be giving away free lunch and t-shirts to their dealers at its Anniversary Sale.

GAA has also begun construction on its new detail, condition report, online and marketing facility. The auction is excited to use the new space to better meet their dealers' needs. With four lanes in the new building, GAA will be able to detail and CR vehicles more efficiently and effectively.  The new structure also will have the space and technology to provide the best support for online customers. The building is projected to be completed this December.